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Reach out with inquiries, suggestions, or collaboration opportunities.
Get In Touch
We're here to help with any questions about our AI image editing tools. Whether you need technical support, have a feature request, or just want to say hello, we're ready to assist you.
javedazor@gmail.com
Website
www.imagetools.pro
Support Hours
Monday - Friday: 9am - 6pm EST
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Frequently Asked Questions
Find answers to common questions about our services.
How do I report a bug or issue?
Please contact us through this form with detailed information about the issue, including your browser version, operating system, and steps to reproduce the problem. Our technical team reviews all reports and works diligently to resolve issues in our regular update cycles. For urgent matters, please include "URGENT" in your subject line.
Is my data secure when using your tools?
Absolutely. We prioritize your privacy and security above all else. Images are processed client-side when possible and never stored on our servers. For background removal, images are automatically deleted from the Remove.bg API immediately after processing. We use industry-standard encryption for all data transmission and have implemented strict no-logging policies. Your images remain your property at all times.
Do you offer API access for developers?
Yes, we provide API access for businesses and developers who want to integrate our powerful image processing capabilities into their own applications. Our API offers the same high-quality processing as our web interface with additional features like batch processing, custom workflows, and enterprise-grade security. Contact us for API documentation and pricing information.
What image formats do you support?
Our platform supports all major image formats including JPG, PNG, BMP, GIF, and WebP. We can process images up to 20MB in size, which is sufficient for most professional photography needs. For larger files, we recommend using our compression tools first to reduce file size while maintaining quality.
How does the background removal feature work?
Our background removal feature uses advanced AI algorithms from Remove.bg to intelligently identify and separate foreground subjects from their backgrounds. The process analyzes edges, transparency, and color gradients to create precise masks. For best results, use high-resolution images with clear subject separation. The feature works particularly well with portraits, product photos, and illustrations.